At EBAday 2026 in Copenhagen, Olivier Lens, the Head of Central and Eastern Europe at Swift, addressed the pressing issues surrounding the 'last mile' of cross-border payments. In his discussion, Lens highlighted that a recent study encompassing approximately 40 global markets revealed that a staggering 80% of a payment's journey occurs within this final segment. He elaborated on the definition of the 'last mile' and identified key factors that hinder the acceleration of payment processes. The insights shared during this event underscore the critical nature of these challenges, as they directly impact the efficiency and speed of financial transactions worldwide, particularly in an increasingly interconnected global economy.
Source: Finextra