Telli has raised $15 million in seed funding to enhance its AI agent platform, aimed at transforming customer interactions for businesses of all sizes.
OpenAI's new product, Presence, aims to streamline the deployment of AI voice and chat agents, enhancing customer service capabilities for enterprises. This initiative highlights t...
Bank of America integrates generative AI into its customer service platform, empowering 18,000 employees with rapid insights. This move underscores the growing role of AI in transf...
Bank of America has upgraded its customer service operations by integrating generative AI into its EricaAssist platform, improving efficiency and personalization in client interact...
Rime, a startup revolutionizing customer call management, has raised $24 million in Series A funding to enhance its services for enterprises handling over 100 million calls monthly...
